Email etiquette

There are differences between ...

• mail (letter) vs email
• correspondence across organization vs company's internal replying

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Here this post collects good articles & references about practical emailing.

1. Chris Anderson; "Help Create an Email Charter!"; tedchris.posterous.com (09-Jun-2011).
2. "10 Rules to Reverse the Email Spiral"; http://www.emailcharter.org/
3. Amy-Mae Elliott; "Email Etiquette: 8 Tips for a More Civilized Inbox"; Mashable (20-Sep-2012).